We are here to help you recover as soon as possible!

Follow the steps below to begin your recovery route:

1. Report Your Workplace Injury!

First, report your injury to your supervisor and obtain a WorkSafe BC Claim number. When reported, WSBC will issue you a Claim Number; this number is required to begin your recovery process.

If your claim is pending:

• Within 60 days from the date of injury, you are eligible for one Physiotherapy Initial Assessment, which can be helpful with speeding up your claim pending status.

If your claim is accepted:

• Within 6 weeks from your Initial Physiotherapy Visit , you are eligible for 15 PHYSIOTHERAPY sessions without any referral or approval required.

2. Call Aceso Health Clinic & Provide us With Your Claim Number!

With an approved WSBC claim, our administrative team can help you get started with your initial treatment. Our caring practitioners work to identify your individual needs with an in-depth evaluation to begin the process of rehabilitation. It’s important to report your claim and begin receiving treatment as soon as possible, as research shows that the rehabilitation process is much more effective, and recovery is more complete with early therapy.

3. Begin Your Path to Recovery at Aceso Health Clinic!

You are pre-approved for a 15 physiotherapy treatments covered by WSBC during the first 60 days from the date of your injury if your claim has been accepted. If your condition requires additional treatments, our patient care team will contact your WSBC and submit the treatment plan to request more treatments. We are open from Monday to Saturdays for your convenience, and you’re welcome to walk in.